QUESTIONNAIRE

Dear Guest,

Thank you for joining our sightseeing tour. We would appreciate very much if you would take a moment to share your thoughts with us. Your comments will certainly go a long way in fulfilling our commitment to continuously improve our service.




1. Please comment on tour guide’s appearance.

2. Please comment on tour guide language level.

3. Please comment on tour guide knowledge of sightseeing.

4. Please comment on tour guide service attitude.

5. Please comment on driver’s appearance.

6. Please comment on the service car conditions.

7. Please comment on driver’s driving skill.

8. Please comment on driving safety during you trip.

9. Please comment on driver service attitude.

10. Please comment on the restaurant environment.

11. Please comment on taste of food.

12. Please comment on restaurant service standard.

13. Please comment on travel agency recommend travel itinerary.

14. Please comment on travel agency Service.